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Privacy Center

Learn how we protect your personal information

1. Introduction

At Direct Cardless Solutions, we're committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information across all our services.

2. Who We Are

Direct Cardless Solutions is a describe your company and services]. We act as a data controller for the personal information we process about you.

3. Information We Collect

We collect different types of information depending on your relationship with us:

  • Identity and contact details
  • Financial and transaction data
  • Technical and usage data
  • Marketing and communications preferences

4. How We Use Your Information

We use your personal information to:

  • Provide and improve our services
  • Process transactions and prevent fraud
  • Comply with legal obligations
  • Communicate with you about our services

5. Data Sharing

We may share your information with:

  • Banks and payment processors
  • Service providers who help operate our business
  • Regulators and law enforcement when required

Privacy for Payers

This section explains how we process personal data about payers who make payments through our platform.

1. Data We Collect About Payers

When you make a payment through our service, we collect:

  • Your name and contact details
  • Bank account or payment card details
  • Payment transaction details
  • IP address and device information

2. How We Use Payer Data

We use payer data to:

  • Process your payments
  • Prevent fraud and unauthorized transactions
  • Provide customer support
  • Comply with financial regulations

3. Data Sharing for Payers

We share payer data with:

  • The merchant you're paying
  • Your bank or card issuer
  • Fraud prevention agencies

Privacy for Merchants

This section explains how we process personal data about merchants who use our payment services.

1. Data We Collect About Merchants

When you register as a merchant, we collect:

  • Business and personal contact details
  • Business registration and tax information
  • Bank account details for settlements
  • Transaction history and performance data

2. How We Use Merchant Data

We use merchant data to:

  • Onboard and verify your business
  • Process payments and settlements
  • Provide customer support
  • Detect and prevent fraud

3. Data Sharing for Merchants

We share merchant data with:

  • Banks and payment processors
  • Credit reference agencies
  • Regulatory authorities when required

Privacy for Account Holders

This section explains how we process personal data about customers who hold accounts with us.

1. Data We Collect About Account Holders

When you create an account with us, we collect:

  • Your full name and contact details
  • Date of birth and identification documents
  • Login credentials and security information
  • Account activity and transaction history

2. How We Use Account Holder Data

We use account holder data to:

  • Create and manage your account
  • Verify your identity
  • Provide account services and features
  • Communicate important account information

Privacy for Prospects

This section explains how we process personal data about potential customers who interact with us but haven't yet signed up for our services.

1. Data We Collect About Prospects

When you interact with us as a prospect, we may collect:

  • Contact information you provide
  • Details of your business or needs
  • Information about your interactions with our website
  • Communication preferences

2. How We Use Prospect Data

We use prospect data to:

  • Respond to your inquiries
  • Provide information about our services
  • Personalize your experience
  • Improve our marketing and services
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